If you have an emergency, call 911

Call 311 (non-emergency) when you see...

You can reach PDX 311 by:

Phone: 3-1-1 or (503) 823-4000

Email: 311@portlandoregon.gov

Website: Portland 311

  • Noise such as construction sites and amplified music

  • Abandoned auto or auto repair on a public street

  • Illegal Dumping and trash-strewn public spaces

  • Graffiti

  • Potholes or street/sidewalk damage

  • Broken street lights

  • ADA or language requests in public spaces

  • Public health concerns such as odor, cleanliness, etc.

  • Animal control issues

  • City service requests, such as sewage issues, flooding, etc.

Call Non-Emergency Dispatch when you see…

Phone: (503) 823-3333

File an Online Report

  • Suspicious behavior

  • A community member is harassing you

  • Public intoxication or minor disturbances

  • Noise complaints (outside 311 hours)

  • To report crimes that have already occurred. Including your vehicle getting stolen, a hit and run, and assault when the suspect has already fled the scene

  • To report a missing person

Call for Homelessness and Mental Health services…

  • Multnomah county 24/7 mental health crisis line:

    • Phone: 503-988-4888

    • When to call: For yourself or someone else experiencing a mental health crisis, suicidal thoughts, or severe emotional distress.

    • Services: Phone counseling, mobile crisis team dispatch, and referrals.

  • Portland Street Response (PSR):

    • Call 911 and request Portland Street Response

    • When to call:

      • Individuals in mental health crisis who are not a danger to others

      • Welfare checks

      • Public disturbances where no weapon or crime is involved

  • Street Services Coordination Center (SSCC):

    • Report online: www.pdxreporter.org

    • What you can report:

      • Campsites on public property

      • Trash or biohazards

      • Concerns about public health or safety in connection with encampments

Contact your local elected officials…

  • District 4 City Councilors:

    • Eric Zimmerman, also a member of Portland’s Homelessness and Housing Committee, Community and Public Safety Committee, and Finance Committee

    • Olivia Clark, also a member of Portland’s Transportation and Infrastructure Committee, Governance Committee, and Arts & Economy Committee

    • Mitch Green, also a member of Portland’s Transportation and Infrastructure Committee, Finance Committee, Arts & Economy Committee, and Labor and Workforce Development Committee